we take your privacy seriously. this policy explains how we collect, use, and protect your personal information when you use befit services.
When you place an order or use our website, we collect information necessary to provide our meal delivery service. this includes your name, address, phone number, email address, and dietary preferences.
We also collect information about your orders, delivery preferences, and feedback to improve our service. payment information is processed securely by our payment partners and we don't store your full card details on our systems.
Our website uses cookies to remember your preferences and improve your browsing experience. you can control cookie settings through your browser, but some features may not work properly if cookies are disabled.
Your personal information is used primarily to process and deliver your meal orders. we use your contact details to confirm orders, schedule deliveries, and provide customer support.
We may also use your information to send you updates about your orders, new menu items, and special offers. you can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.
Your dietary preferences and feedback help us customize your meal plans and improve our service quality. we analyze order patterns to optimize our menu offerings and delivery routes.
We don't sell or rent your personal information to third parties. we only share your information when necessary to provide our service or when required by law.
Your delivery address and contact details are shared with our delivery partners to ensure successful meal delivery. these partners are contractually obligated to protect your information and use it only for delivery purposes.
We may also share information with payment processors, customer service providers, and other service partners who help us operate our business. all partners must meet our data protection standards.
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. our systems are regularly updated and monitored for security vulnerabilities.
All sensitive data is encrypted during transmission and storage. our staff receive regular training on data protection and only authorized personnel have access to customer information.
While we take security seriously, no system is completely secure. we recommend using strong passwords and keeping your login details confidential.
Under UK data protection law, you have several rights regarding your personal information. you can request to see what information we hold about you, ask us to correct inaccurate information, or request deletion of your data.
You can also object to certain uses of your information or request that we limit how we process your data. these rights may be subject to certain exceptions, particularly when we need to retain information for legal or business purposes.
To exercise your rights or if you have concerns about how we handle your information, contact our data protection team using the details provided below.
Our website uses cookies to provide essential functionality and improve your experience. essential cookies are necessary for the website to work properly and cannot be disabled.
We also use analytics cookies to understand how visitors use our website and marketing cookies to show you relevant advertisements. you can control these cookies through our cookie preferences or your browser settings.
Some third-party services on our website may also use cookies or similar tracking technologies. these are governed by the privacy policies of the respective third parties.
We keep your personal information only as long as necessary to provide our service and comply with legal requirements. order information is typically retained for seven years for accounting and tax purposes.
Marketing preferences and communication records are kept until you ask us to delete them or close your account. website cookies and analytics data are automatically deleted based on the retention periods set for each type of cookie.
When we no longer need your information, we securely delete or anonymize it to protect your privacy.
If you have questions about this privacy policy or how we handle your personal information, please contact us:
BeFit UK
PO Box 3320, 3 Queensbridge
Northampton, NN4 7BF
Phone: 03330 162 124
This service is operated by Immediate Media Company Limited, registered in England and Wales under company number 07635200.